Have never been so appalled with customer service when trying to support a local business in my life..
Even the staff member was embarrassed by his actions
When I went to pick it up it wasn't quite the same as the one in the picture but again the lady behind the counter was happy to accommodate my request for taller white flowers to fill out..
They were very accommodating, even to my ever changing delivery schedule. Flowers arrived on time and were beautiful!! Their prices are amazing for the quality of arrangements they put out!
I for one will be boycotting this business and hope everyone else does the same ..
Crescent Gardens came from a referral from a colleague that lives in the area. From the first consultation Wayne was kind, knowledgable, and very accomodating and mindful when it came to our wants and budget. We felt very comfortable that we had made the right choice, and that was more than confirmed the day of with Wayne's attention to detail and overall expertise.
We had so many compliments on the flowers for the ceremony and reception. Crescent Gardens was a pleasure to deal with, and we would absolutely without a doubt recommend them for your wedding or any event that you need flowers!
Brendon and Alyson
At this point the owner comes out and takes me to the back to look at more flowers saying this is getting ridiculous.. He failed to show me any options to fill the bouquet out .. And then proceeded to tell me that he's cancelling the order , they don't spend that much time on any order , and I was being high maintenance.. No sorry sir, I paid you for an arrangement and expected it to look like the picture I ordered, it was not my fault that you failed to follow through with your services... And then to be yelled at and followed out to my car afterwards harassing me..
We used this florist for our wedding a year ago. (I kept meaning to write a review). I was so impressed with how friendly and personal every experience was. He sat with us and discussed price ranges and floral arrangements. I had given him a photo of what I was after and the day of the wedding they were delivered on time and we're PERFECT! They were everything I had hoped for. At the ceremony I got to see the centerpieces for the first time. I had no idea what they would look like. Because I was making wooden crates, I wanted more wild flowers. Something very organic and rustic, and he did just that!!! They honestly were better than I expected. We had so many compliments. Both of us were so happy with he outcome and with the entire experience. He was so helpful. I would highly recommend them to anyone!
Beautiful fresh flowers. Easy to deal with. My family has been purchasing floral arrangements for years and have always been very happy with the quality arrangements, service and timely delivery.
The lady behind the counter was more then accommodating explaining the truck would be in soon with more flowers and even pulled out a book of arrangements to choose from.. I selected a beautiful blue and white bouquet that I felt was fitting for the occasion
Today I went into crescent gardens on garrison road in hopes of finding an arrangement for the family of a friend who recently passed away.. Upon entering the store I noticed the arrangement selection was very limited with only three done up, not that they weren't beautiful just not what we were looking for
We recently had Crescent Gardens do our flowers for our wedding on Sept 3, 2016 at the Pillar and Post in Niagara-on-the Lake. We were absolutely blown away and extremely pleased with how everything turned out.
Crescent Gardens Ltd is a US Florist based in Fort Erie, New York. Crescent Gardens Ltd is located at 1218 Garrison Rd, Fort Erie, ON L2A 1P1, Canada, Fort Erie, New York L2A 1P1, USA.
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